Frequently Asked Questions

Find answers to common questions about our privacy protection solutions and technical implementation.

Does Privacy Proxy keep connection logs?

We maintain a strict zero-logs policy certified by third-party auditors. No connection metadata or usage patterns are stored on our servers.

How does the encryption protocol work?

Traffic is encrypted using AES-256-GCM in combination with modern TLS 1.3 protocols. Each session uses ephemeral keys for maximum security.

Can I bypass my ISP and governments?

While technical limitations apply in some jurisdictions, our servers can help you maintain internet freedom by routing traffic through privacy-friendly locations.

Is there a free trial available?

Yes, we offer a 7-day full-featured trial with no credit card required. You can test all of our servers and encryption features.

How many simultaneous connections are allowed?

Depending on your subscription plan, you can protect between 3 to 10 devices at the same time across any platform.

What happens if a server goes down?

Our 24/7 monitoring automatically reroutes traffic to the next nearest available server with identical security parameters.