Privacy Policy
Last updated: September 2025
At Mache-MD, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
We collect the following types of information:
- Personal information (name, email, company) when you create an account
- Usage data including dashboard interactions and API usage
- Device and browser information
- Metadata from decision models and analytics
Data Processing and Purpose
- Service Improvement
- We use data to refine our machine learning models and optimize platform performance
- Security & Compliance
- Data retention follows ISO 27001 standards with automatic encryption
- Analytics
- Anonymous aggregated analytics for feature prioritization
Data Protection
| Protection Type | Implementation |
|---|---|
| Data Encryption | AES-256 GCM with HSM-protected keys |
| Access Control | RBAC system with 2FA requirement |
| Audit Logs | Immutable cloud-based audit trails |
Your Rights
Access
Request a copy of your data
Erasure
Request account deletion
Portability
Export data in JSON format
Contact Us
For privacy-related inquiries, email our compliance team at:
privacy@mache-md.com