Support

Getting help with Ellipse services has never been easier.

Getting Help

Email

For general inquiries, please send an email to our support team.

Chat

Live chat available for urgent issues during business hours.

Twitter

Report critical issues with #Ellipsecritical and we'll respond within 1 hour.

Frequently Asked Questions

How do I submit a support request?

Email support@ellnon.com with detailed information about your issue. Include your API key if relevant.

What's your response time?

We typically respond within 24 business hours. Critical production issues receive priority.

How do I reset my API key?

Visit the developer dashboard to generate a new key at https://dashboard.elli.pse

Can you help with contract debugging?

Yes - email with contract address and specific issue details. We can analyze smart contracts and suggest fixes.

Submit a Support Request

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