Privacy Policy
Summary
At Ellipse, we are committed to protecting your privacy. This policy outlines what data we collect, how we use it, and your rights regarding your information.
Data We Collect
We collect information that can be personally or indirectly identify you.
- Personal Data: Name, email, and payment information.
- Usage Data: Log files, IP addresses, and session duration.
- Metadata: Device information and API keys used for authentication.
How We Use Your Data
- Provide and improve our services including API functionality and smart contract management.
- Process payments and manage account access for developers.
- Send system notifications and security alerts.
Data Sharing
We do not sell your data. We may share information in these situations:
- Legal compliance: When required by law or to protect our rights.
- Service providers: With third-party vendors who support our operations.
Data Retention
We retain data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After deletion, data may remain in backup archives for 30 days.
Your Privacy Rights
You may access, correct, or delete your data by contacting us at support@ellnon.com. You may also:
- Request deletion of your account and associated data.
- Opt-out of non-essential data processing.
Security
We safeguard your data using encryption, access controls, and regular penetration testing. No system is completely secure, but we work proactively to protect your information.