1. Acceptance of Terms
By accessing or using our services, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, you may not access the services.
2. Service Availability
We strive to maintain service uptime but cannot guarantee continuous availability or error-free performance. Service interruptions may occur for maintenance or upgrades.
3. Payment Terms
All services are billed upon confirmation. Payment terms are due within 30 days of invoice date unless otherwise agreed in writing.
Late payments may accrue interest at 1.5% per month or the maximum allowable rate, whichever is less.
4. Service Responsibilities
- • Client Obligations: Provide accurate operational data and maintain required infrastructure
- • Elkow Obligations: Deliver services according to scope and SLA agreements
- • Performance: Services will be provided in accordance with industry best practices
5. Confidentiality
We agree to protect all client information with the same care we apply to our own, and will not disclose it except in accordance with applicable laws or contracts.
6. Termination
Either party may terminate services by providing 30 days written notice. Outstanding fees remain payable for services already performed.
7. Governing Law
These terms are governed by the laws of the State of Texas, USA. Disputes will be subject to the exclusive jurisdiction of the courts in Dallas County, Texas.
8. Entire Agreement
These terms constitute the entire agreement between both parties regarding the services provided and supersede all prior agreements, understandings or representations.