1. Information We Collect
We collect personal data you provide, including:
- Contact Details: Name, email, phone for communication and service requests
- Business Information: Company name and industry specifics for service delivery
- Usage Data: Device logs and analytics to improve our platform
- Compliance Data: Industry certifications and requirements
2. How We Use Your Information
Your information is used to:
- Provide requested services and support
- Improve our offerings based on usage analytics
- Send operational and service-related communications
- Comply with legal obligations
3. Data Security Measures
We protect your data through:
- 256-bit encryption for all transmissions
- Regular security audits and penetration testing
- ISO 27001-certified storage systems
- Role-based access controls
4. Data Retention
We retain personal information only as long as necessary for the purposes outlined or as required by applicable law.
5. Your Rights
You may request:
- Access to your personal data
- Deletion or amendment of stored data
- Portability of your information
6. Third-Party Disclosures
We don't sell information but may share it with:
- Service providers under strict NDAs
- Legal authorities when required by law
- Business partners with your consent
All third-party processors must maintain the same security standards as our own systems.
Questions or Complaints
For privacy inquiries or to exercise your rights, please contact our Data Protection Officer at:
dpo@elkow.com
456 Industrial Ave, Dallas, TX 75201