FAQ - ELFF

Frequently Asked Questions

Q: How do I create an account?

Visit our home page and click "Sign Up". Complete the registration form and verify your email.

Q: Is ELFF free to use?

Basic features are free. Premium features require a subscription. Details here.

Q: What platforms does ELFF support?

ELFF works on all modern browsers (Chrome, Safari, Firefox) and mobile devices (iOS and Android via browser).

Q: Can I use ELFF for commercial purposes?

Yes, for commercial use you need a commercial license.

Q: How do I report a bug?

Submit issues via our support portal or email bugs@elff.com.

Q: Is ELFF data stored securely?

Data is encrypted in transit (TLS 1.3) and at rest (AES-256), with full compliance with GDPR and SOC2 standards.

Q: How do I delete my account?

Navigate to Account Settings > "Deactivate Account".

Q: What happens after account deletion?

Your data is erased within 90 days per our Privacy Policy.

Q: Can I retrieve data after deletion?

No. All user data is permanently erased after 90 days with no recovery option.

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