Support | SecureCoin Wallets

Support Channels

Choose your preferred method to connect with our team.

For general inquiries or account questions.

Instant messaging with security specialists.

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Urgent issues? Talk to a specialist now.

How long does a response take?

Response times vary by issue type, but urgent security alerts get priority within 30 minutes. Non-urgent issues are addressed within 24 hours.

Can I get help with account recovery?

Yes. For security verification, you may be required to complete identity checks or provide account creation documentation.

My transaction is pending?

Check our network status board for outages. If there are no network issues, contact support including the transaction hash and timestamp.

All communications with our support team are end-to-end encrypted. Your data is our priority.