Getting Started
How do I create an account?
Visit our homepage and click "Start Free Trial" to begin the sign-up process. You'll need to provide an email and choose a password.
Is there a free trial available?
Yes! All new users receive a 14-day free trial with full access to all features. No credit card required to start.
Can I cancel anytime?
Absolutely. Cancel your subscription through your account settings at any time with no hidden charges or penalties.
Technical Support
How do I reset my password?
Visit the login page and click "Forgot Password". Follow the reset instructions sent to your email.
What browsers are supported?
We recommend using Chrome, Firefox, Safari, or Edge for the best experience. Internet Explorer is not supported.
Can I access content offline?
Certain interactive modules allow limited offline access via the "Download for Offline" button in the course player.
Account Help
How do I manage my subscription?
Visit the "My Account" section in your dashboard to upgrade, downgrade, or cancel your plan.
Can I transfer my account?
Account transfers are allowed under specific circumstances. Contact support with detailed requests.
Why am I seeing a payment error?
Check your payment method's validity. If it's correct, contact our billing team for prompt resolution.