Frequently Asked Questions

To reset your password, visit the login page and click "Forgot Password". Follow the instructions in the email we send to your registered email address.

You can manage your subscription by visiting your Account Settings in the dashboard. From the Subscription tab, choose to cancel at the end of your billing cycle.

We'll automatically retry failed payments up to 3 times spaced 1-2 days apart. If all attempts fail, your subscription will pause until you update your payment method in your Account Settings.

We collect necessary account information and usage statistics to improve our services. For full details, review our Privacy Policy.

You can open a support ticket at any time through our Contact page or contact our support team via email at support@orbital7.io.