Privacy Policy
Last updated: August 27, 2025
1. Information We Collect
We collect personal information that you provide directly to us when you create an account, request services, or contact support. This includes:
- Email address and account credentials
- Payment and billing information
- Communications with our customer support team
- Usage data and analytics
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Send administrative or service-related emails
- Comply with legal obligations
- Analyze trends and statistics for strategic planning
3. Cookies and Tracking
We use cookies and similar tracking technologies to collect non-personal information automatically when you visit our website. This includes:
- Devices and browser type
- IP address and location
- Pages visited and interactions
- Referral sources and conversion tracking
You can modify your browser settings to decline cookies, but this may limit access to certain features.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- End-to-end encryption for all user data
- ISO 27001-certified security processes
- Regular security audits and penetration testing
- Role-based access control for systems
- Automated threat detection and response
5. Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting our support team.
6. Your Rights
You have the right to:
- Access and review your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Obtain a copy of your data in portable format
Contact
For questions about this policy, contact our privacy team at privacy@sptport.com