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Returns Policy

Return Eligibility

We accept returns for items in new, unused condition within 30 days of delivery. Items must be in their original packaging with all tags intact.

  • Eligible products must be in original condition.
  • Proof of purchase (order number) is required.
  • Final sale items cannot be returned.

How to Return

  1. 1 Log into your account and go to 'Order History'.
  2. 2 Select the item(s) you'd like to return and follow the on-screen instructions.
  3. 3 Print the prepaid return label and affix it to your package.

Need help? Contact our support team at support@shop.html for assistance.

Return Icon

Refunds & Exchanges

Refunds

Refunds will be processed within 5-7 business days after we receive your return. You will receive an email confirmation once your refund is issued.

Exchanges

Want to exchange your item? Just let us know in the return request form and we'll send out your replacement at no additional cost.

Other Questions

For questions about this returns policy, please contact our team or visit our Help Center.