Getting Help

Help Center

Find answers to common questions and get assistance with Bak

How do I change my profile?

1. Go to your profile in the sidebar

2. Click the pencil icon to edit

3. Make your changes then tap Save

How do I connect with support?

1. Open the menu from your profile

2. Select 'Contact Support'

3. Choose your topic and submit a request

Why is my account not syncing?

1. Check your internet connection

2. Ensure you're in airplane mode or have data enabled

3. If issue persists, tap the red refresh button in Settings

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