What Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Names, email addresses, and contact details.
- Usage Data: Device information, page interactions, and browsing patterns.
- Account Activity: Purchase history, preferences, and support interactions.
- Technical Data: IP addresses, browser type, and session duration.
All data is stored securely and encrypted at rest and in transit.
How We Use Collected Information
Operational Purposes
- Provide, maintain, and improve our services and user experience
- Process payments and manage account activity
- Respond to customer support requests and bug reports
Analytics and Security
- Monitor system performance and prevent fraud or abuse
- Generate anonymous analytics for internal insights
- Improve product features based on user feedback
Legal Compliance
- Comply with applicable laws and respond to valid legal requests
- Protect our rights, privacy, safety, or property
- Enforce our terms, conditions, and policies
We do not share personal data with third parties without explicit user consent.
Your Privacy Rights
As a user, you have the right to:
- Access your personal data
- Correct inaccuracies in your information
- Request deletion of your data
- Export your data in portable formats
- Opt out of non-essential data processing
- Object to specific data uses
Exercising Your Rights
To request access, correction, or deletion of your personal information, please contact our privacy team at:
Please allow up to 15 business days for processing your request.
Third-Party Disclosures
We do not sell or share personal information with advertisers. We may share your information with third-party service providers who help us:
- Host and maintain our software products
- Process payments securely through PCI-compliant platforms
- Provide customer support via encrypted channels
- Conduct internal analytics to improve user experience
These third parties are contractually required to protect your data and use it only for specified purposes.
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes:
- Via email notification for major policy changes
- Announcement on our platform and website
- Effective date of changes will be updated in this document
Last updated: August 19, 2025