Support
Need assistance with Plat.On? Find answers to your questions or contact our support team.
Contact Support24/7 Chat Support
Get instant help with our AI-powered chat assistant, available 24x7 in 14 languages.
Start Chat →Email Support
Our team responds to priority support requests within 2 hours via email at support@platonet.io
Submit Request →Security Center
Report security issues, get account security tips, or learn about our enterprise security certifications.
Security Docs →Frequently Asked Questions
Click the "Forgot Password" button on the login screen. We'll send a one-time code to your registered email that you can use to reset your password.
Log in to your account dashboard and navigate to the "Billing & Subscription" section. From there you can upgrade to a premium plan or add enterprise features.
We use AES-256-GCM encryption for data at rest and TLS 1.3 for data in transit with automated key renewal. Your data is encrypted before it leaves your device and is never decrypted in our systems.