What is Two-Factor Authentication?
Two-factor authentication adds an extra layer of security by requiring two forms of identification:
your password and a one-time code sent to your trusted device.
How to Enable 2FA
- Sign into your Outlook Web Access account.
- Navigate to Account Settings > Security in the top navigation.
- Select Enable Two-Step Verification.
- Choose your preferred verification method (SMS, Authenticator App, or Security Key).
- Follow the on-screen instructions to configure your device.
- Save your recovery codes in a secure location.
Pro Tip: We recommend using an authenticator app for the most secure experience.
Supported Verification Methods
Authenticator App
Microsoft Authenticator provides secure codes and push notifications for fast verification.
Security Key
Plug in your USB security key for immediate device verification.
Recovery Options
In case you lose your primary devices, you can:
- Use printed recovery codes stored securely
- Verify using an alternate email address
- Contact Microsoft Support with identity verification documents
🔒 Report lost security keys
Security Best Practices
Enable 2FA
Never sign in without this extra security layer
Regular Updates
Keep authenticator apps and security keys updated