Last Updated: September 17, 2025
NEEA is committed to protecting your privacy. This policy explains how we collect, use, share, and protect any information you provide when accessing our services.
By using or accessing the service, you consent to the terms of this privacy notice and acknowledge its use of your personal data in accordance with this policy.
Information Collection
We collect two types of information:
1. Personal Information
- Name, email, and contact details
- Payment information
- Account login details
2. Usage Data
- IP address, browser type, and OS
- Pages visited and timestamps
- Click behavior and preferences
Information Usage
We use your information to:
Service Delivery
- Provide educational services
- Process payments and manage subscriptions
- Respond to your inquiries
Improvement
- Anken usage statistics
- Enhance product features
- Personalize educational content
Legal Grounds for Processing
Business Operations
Processing is necessary to perform contracts and legal obligations related to education and research services.
Legitimate Interests
We process data to improve services, analyze trends, and ensure compliance with legal requirements.
Data Sharing
We disclose user information in the following cases:
With your consent for specific purposes like research collaboration partnerships.
To comply with legal obligations, court orders, or governmental requests.
Trust Partners who provide support including payment processing and analytics.
Your Data Rights
You may request the following:
Review the personal information we collect about you.
Update or correct incomplete or inaccurate data.
Delete your data from our systems (subject to legal requirements).
Obtain and transfer your information to another service provider.