Privacy Policy

Effective Date: August 13, 2025

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with a particular individual or device. This includes:

  • Personal data: Name, email, IP address, payment information
  • Usage data: Device type, browsing behavior, API usage patterns
  • Performance metrics: System logs, error reports, session analytics
  • Authentication data: Login credentials, SSO tokens, API keys

*All payment data is processed through PCI-DSS certified third parties.

2. How We Use Your Information

Product Improvement

To identify usage patterns and implement feature enhancements across all Binbows product lines.

Security Protocols

To detect and prevent fraudulent transactions and protect system integrity.

Compliance

To satisfy reporting obligations under GDPR, CCPA, HIPAA and other regulatory frameworks.

3. Data Security Measures

Encryption Standards

  • 256-bit AES encryption in transit
  • RSA-4096 key size for authentication
  • HSM (Hardware Security Module) protected keys

Access Controls

  • Multi-factor authentication for admin systems
  • Role-based access permissions (RBAC)
  • Real-time anomaly detection

4. Data Retention Policy

User Accounts

Retained until account closure with permanent deletion after 90 days.

Analytics Data

Stored for 24 months post-last-service-interaction.

Logs

System logs retained 30 days for security auditing.

5. Your Privacy Rights

Access Requests

Submit data access or deletion requests via our contact page.

CCPA Compliance

Residents of California may exercise their right to opt-out of data sales through our Cookie Preferences Panel.

6. Contact and Complaints

For privacy-related inquiries or enforcement of your rights:

For data subject access requests, please include your user ID or account creation date with all communications.