Support Center

Get help with our products, services, and documentation

Need Help?

Fill out the form below and we'll get back to you within 24 hours.

Frequently Asked Questions

Answers to common questions about our products and services

How do I get technical support?

Visit our documentation site or fill out the support form above for personalized assistance.

How long does support take?

We aim to respond within 24 hours for all support inquiries. Urgent issues receive priority attention.

What time zones do you support?

We provide support across all time zones. Our team is available 24/7 globally.

Otherways to Reach Us

Email

support@matii.com

Phone

+358 50 456 789

Live Chat

24/7 chat support

Support Plans

Basic

$99/month

Email support and access to our knowledge base

  • • Email support
  • • Community access
  • • Priority support tickets

Pro

$199/month

24/7 chat and email support

  • • 24/7 chat & email
  • • Dedicated account manager
  • • Priority technical support

Enterprise

Custom pricing

Custom support for organizations

  • • Dedicated support team
  • • SLAs & custom solutions
  • • 24/7 emergency support