Privacy Policy

When you use our services, we may collect:

• Personal Data: Name, email address, and payment information.
• Identity Verification: Government-issued ID, biometric data for KYC checks.
• Usage Data: IP address, device type, browser type, and pages viewed.
• Cookies: To enhance user experience and track analytics.

We use your information to:

• Provide and maintain our identity verification services
• Process payments and subscription management
• Analyze usage patterns to improve our platform
• Comply with legal and regulatory requirements
• Prevent fraud and protect system integrity

We share data with:

• Third-Party Services: Payment processors and analytics providers
• Legal Compliance: Authorities when required to comply with court orders
• Acquisitions: In case of business transfers or reorganizations
• Blockchain Networks: For decentralized identity verification

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or fix inaccurate information
• Delete: Request removal of your account and data
• Opt-Out: Withdraw consent for data processing
• Portability: Receive structured data in portable format

Contact us at support@mati.id to exercise any of these rights.

We use cookies for:

• Essential: Authentication and security
• Functional: Saving user preferences
• Analytics: Understanding user behavior
• Performance: Monitoring system performance and reliability

You can manage cookie settings via your browser or privacy settings in your account.

We implement safeguards such as:

• 256-bit AES encryption for stored data
• Quantum-resistant cryptographic protocols
• Penetration testing by third-party auditors
• Zero-knowledge proofs for identity validation
• Biannual ISO 27001 compliance reviews