We're Here to Help
Whether you have a question about our AI identity verification solutions, partnership opportunities, or need technical support, our team is ready to assist.
Send Us a Message
Direct Contact Details
Office Location
123 Compliance Street
London, UK
EC1A 1AB
Email Us
support@mati.com
Response time: 2-4 business hours
Call Us
+44-20-0000-0000
Available Mon-Fri 9AM-5PM GMT
Frequently Asked Questions
How long does it take to respond to inquiries?
Standard support requests received during business hours will be reviewed within 2 business hours. Technical queries may take additional time depending on complexity.
Answer updated: 2025-09-01
Can I contact sales representatives?
For sales inquiries, please select the 'Sales' department option when filling out our contact form or email sales@mati.com.
Answer updated: 2025-08-15