WhatsApp Business Policy Requirements
Compliance requirements for WhatsApp Business API integration with Leniia.
1. Introduction
To use WhatsApp Business API with Leniia, your business must comply with Meta's WhatsApp Business Policies and Community Standards. This page outlines the requirements and guidelines for integrating with our platform.
2. Business Verification
All businesses must meet the following:
- Valid business entity registration
- Verified domain ownership
- Physical business address
- Evidence of compliance with local regulations
3. Messaging Guidelines
All messaging through Leniia must comply with WhatsApp's Messaging Policy including:
Prohibited Content
- Spam or unsolicited messages
- Malware or harmful content
- Phishing or scam attempts
- Copyrighted material without permission
Message Formats
- Require opt-in consent for marketing
- Include sender identity and contact details
- Use high-quality, relevant content only
- Respect daily sending limits
4. Data Compliance
Your use of WhatsApp through Leniia must comply with:
GDPR & Data Protection
Leniia requires all users to maintain GDPR compliance when handling EU citizen data. This includes:
- Explicit user consent for message tracking
- Secure personal data storage
- Right to be forgotten implementation
5. API Access Requirements
WhatsApp Business API Prerequisites
-
Business Account
Must be registered with Meta's Business Portal
-
Phone Number
Verified number with active WhatsApp Business account
-
Authentication
OAuth2 token integration required for all API requests
6. Enforcement & Penalties
Violations may result in temporary suspension or permanent termination of WhatsApp integration privileges.
Users found in compliance will receive:
- Priority support access
- Enhanced message deliver rates
- Compliance certificate
Need Compliance Assistance?
Our compliance team can help you prepare your business for WhatsApp integration.