Your Privacy. Our Priority.

We're committed to protecting your personal health information and upholding the highest standards of data security and transparency.

Key Privacy Details

1. Introduction

This Privacy Policy outlines the data privacy and security practices of HealthHub, a telehealth platform providing holistic health services. We comply with HIPAA, the California Online Privacy Protection Act (CalOPPA), and GDPR standards to safeguard your health data and personal information.

2. Types of Information Collected

Demographic Information

  • ✅ Name, DOB, Gender
  • ✅ Contact details
  • ✅ Insurance information
  • ✅ Payment method

Usage Analytics

  • 📊 Session activity log
  • 📊 Device & browser info
  • 📊 IP address
  • 📊 Pages visited

3. Data Protection

Military-Grade Encryption

All health data is encrypted in transit with TLS 1.3 and at rest using AES-256 encryption across AWS FIPS 140-2 certified infrastructure.

Access Controls

Multi-factor authentication, role-based access policies, and audit trails prevent unauthorized access to sensitive health records.

4. Your Data Rights

Right to Access

Request full access to your electronic health records and treatment history through our secure portal.

Right to Correct

Request updates or correction of your health data by submitting a form in your account settings.

5. Third-Party Information Sharing

With Healthcare Providers

We may share your health data with treating physicians, specialists, and pharmacies to coordinate your treatment.

With Researchers

When you participate in clinical research, we may de-identify and analyze data for medical studies with your consent.

⚠️ We never sell your personal health information to third-parties. All sharing requires explicit user consent and is governed by HIPAA regulations.

6. Certifications

HIPAA Compliant

Health Insurance Portability and Accountability Act compliance.

GDPR Compliant

European Union data protection regulations.

FISMA

Federal Information Security Management Act.

SOC 2 Type II

System and Organization Controls certification.

Have Questions About Your Data?

Speak to our privacy team at any time - we're committed to being completely transparent.

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