Privacy Policy

We protect your personal information and never sell your data to third parties. This Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information to provide and improve the FileMatrix service, including:

  • Basic account information (name, email)
  • Usage data (file types, activity patterns)
  • Device and browser information
  • IP address and geolocation

2. How We Use Your Data

  • To provide, maintain, and improve our services
  • To personalize your experience and features
  • To detect and prevent fraud or abuse
  • For account security monitoring

3. Data Security

We implement industry-standard security measures including:

  • • AES-256 encryption at rest
  • • TLS 1.3 for data in transit
  • • Two-factor authentication
  • • Regular security audits

4. Sharing Information

We do not share personal information with third parties for marketing purposes. We may share data:

  • With service providers required to operate FileMatrix
  • When required by law or legal process
  • To protect our rights and property

5. Your Rights

You can access, update, or delete your data at any time. Contact our support team to request:

  • Access to your personal information
  • Data portability options
  • Account deletion request

6. Data Transfers

Your data may be transferred to and processed from countries outside your location. We ensure adequate protections are in place.