Privacy Policy
How ETA Sof collects, uses, and protects your information in our AI urban innovation platforms.
1. Information We Collect
We collect data to optimize smart city systems and improve user experiences. This includes:
- Personal Data: Contact details entered through forms or consultations
- Usage Data: IP address, browser type, and interaction patterns
- Analytics Data: Aggregated performance metrics from urban analytics tools
2. How We Use Your Data
Collected information is used to:
- Develop AI models for traffic optimization and energy management
- Provide requested information and services
- Analyze performance to improve urban infrastructure solutions
- Maintain service security and compliance
Collected information is used to:
- Develop AI models for traffic optimization and energy management
- Provide requested information and services
- Analyze performance to improve urban infrastructure solutions
- Maintain service security and compliance
3. Your Rights
You can request to:
- Access your stored information
- Have data anonymized or deleted
- Opt out of analytics tracking
4. Third Party Sharing
We do not share personal data except when:
- Required by law or government authorities
- Necessary for infrastructure maintenance with certified partners
- To prevent misuse of services
All third parties comply with EU GDPR requirements.
5. Data Retention
We retain data until:
- Requested deletion by the data subject
- Statistical models containing the data are decommissioned
- Legal requirements specify retention periods
Anonymous analytics data is retained for 18 months maximum.
Data Access Requests
For data access, correction, or deletion requests, please contact:
privacy@etasof.com