Frequently Asked Questions

Have questions about Eseni's platform, billing, or API integration? Find answers below or contact support.

Authentication & API

How do I get an API key?

You can generate an API key in your profile settings under "Developer Tools" > "API Access". Make sure to store it securely and regenerate it if compromised.

What authentication methods are supported?

We support Bearer Token authentication and OAuth2.0 for third-party integrations. See our Authentication Guide for implementation details.

Billing & Plans

Can I cancel anytime?

Yes - all plans are 30-day commitments that you can cancel at any time. There are no hidden fees.

Are there any refunds?

We offer 100% satisfaction guarantee within 30 days of purchase. Contact support@eseni.com for refund requests.

Can't find your answer?

Our support team is here to help! Join our community forum or contact us directly.

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