Find answers to common questions about our privacy policy, data usage, and security measures.
How long do you retain user data?
We retain data for up to 18 months from the date of collection unless required by law. After this period, data is securely deleted using industry-standard cryptographic erasure techniques.
What security measures do you use?
We implement AES-256 encryption at rest and TLS 1.3 in transit. Security features include multi-factor authentication, biometric access controls, and continuous vulnerability scanning with automated threat detection.
Can I export my data?
Yes, you can request data exports in multiple formats (JSON, XML) through our data portal. You'll receive encrypted downloads with temporary access links valid for 24 hours.
Do you use cookies?
We use essential cookies for service operation and analytics cookies with opt-in consent. All third-party cookies are strictly limited to security verification purposes only.
What are my data rights?
You can request: access, correction, deletion, or restriction of processing at any time. All rights requests are processed within 30 days of verification.
Do you share personal information?
We only share data with law enforcement when legally required, or with trusted partners under strict data protection agreements. All sharing is fully auditable and requires executive-level approval.