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Support Center

Get help with your account, products, or services. We're here to help you succeed.

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Our support team is available during business hours (9am–5pm CT) for immediate assistance with technical or account issues.

Live chat hours: 9:00am–5:00pm CST

Our support lines are staffed by experienced engineers who can provide expert guidance for complex issues.

Phone support available

1 (800) 555-0199

24/7 Emergency Support

For critical system outages or security breaches (press option 5 when you call)

Enterprise Support

Business clients receive dedicated technical account managers via our enterprise line (press option 2 when you call).

For non-urgent questions, you can send us a message at any time. We usually respond within 24 hours.

General Support

support@emmos.com

Press Inquiries

press@emmos.com

Billing Questions

billing@emmos.com

We recommend using live chat or calling for urgent issues since our team can resolve many problems faster via direct communication.

We typically respond to live chat within 2 minutes, phone calls within the first ring, and email support within 1 business day.

We provide support in English, Spanish, French, German, Japanese, and Chinese through our translation services.

Enterprise clients receive a dedicated Account Engineer who can be reached anytime via phone or personalized team slack channel.

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