Frequently Asked Questions
Get answers to the most common questions about our products, services, and company culture.
Product & Features
Learn about our platform capabilities and unique offerings
Account Management
Setup, billing, cancellation, and other account related queries
Company Information
About Ellenos, our values, and company practices
Popular Questions
We serve technology, finance, healthcare, education, and government sectors with tailored solutions that adapt to each industry's unique needs. Our platform is designed to be flexible enough for startups while robust enough for enterprise environments.
Yes, we provide comprehensive API documentation and offer 24/7 integration support. Our system connects seamlessly with major platforms like AWS, Azure, Google Cloud, and enterprise resource planning systems.
For monthly subscriptions, you may cancel anytime with immediate effect. For annual plans, we offer a 14-day notice period with prorated refunds for remaining subscription period. Contact our support team for custom enterprise requests. Full policy details in our Terms of Service.
Still Got Questions?
If you can't find the answer you're looking for, our support team is always available to help.
Contact Our Support Team