Privacy Policy

Information We Collect

• Personal Data: Name, email address, postal address, and payment information.
• Usage Data: IP address, browser type, pages visited, and interaction data.
• Account Data: User preferences, saved content, and activity logs.

How We Use Your Data

• To provide and maintain our services and features
• To improve user experience through analytics and testing
• To communicate with you about our services and updates

Data Retention

We keep your data for 7 years after account deletion. You may request deletion or export of your data at any time through your account settings.

Third-Party Sharing

We do not sell your data. We may share information with:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers (AWS, Azure)
• Analytics providers (Google Analytics, Hotjar)

Your Privacy Rights

You can access, update, or delete your personal data at any time through our account settings, or by contacting support@elkknn.com. We will respond to all data requests within 14 days.

Security

We implement encryption (AES-256) and access controls to protect your data. While we take security seriously, no system can be 100% secure.