Introduction
This Privacy Policy governs your use of Eliva's services. By using our services, you agree to the collection and use of information in accordance with this policy.
Data We Collect
Personal Information: Name, email address, and account preferences.
Usage Data: Information about how you interact with our services, including IP address, browser type, and device information.
Payment Information: For paid plans, we collect payment details securely through our payment processors.
Cookies: We use cookies to enhance your experience and analyze usage patterns.
How We Use Your Data
- Service Delivery: Provide, maintain, and improve our services.
- Communication: Send updates, newsletters, and respond to your inquiries.
- Analytics: Analyze usage patterns to enhance user experience.
- Legal Compliance: Follow applicable laws and regulations.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, and destruction.
Our security practices include encryption, access controls, and regular security audits.
Your Privacy Rights
Access: Request access to your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data subject to legal obligations.
Opt-out: Withdraw consent for data processing at any time.
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless required by law to store it longer.
Inactive accounts may be purged after 90 days.
International Data Transfers
Your data may be transferred to and maintained on servers located in the United States, EU, and other jurisdictions. We comply with GDPR and implement safeguards for cross-border data transfers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Last Updated: September 2025
Contact Us
For privacy-related inquiries, contact us at privacy@elivva.ai