EleSNE Privacy Policy

At EleSNE, we are committed to protecting the privacy of our users. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect data necessary to provide and improve our services including:

  • Personal information (name, email) when you register an account.
  • Usage data (API requests, response times, error logs) to optimize performance.
  • Cookies and device information for authentication and analytics.

2. How We Use Your Information

Collected information is used to:

  • Service Delivery

    Process API requests and manage accounts.

  • Improvement

    Analyze usage patterns to enhance our platform.

  • Security

    Detect and prevent fraudulent activity.

  • Communication

    Send important updates and support messages.

3. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption (TLS 1.3+) for all API traffic.
  • AES-256 encryption for stored data at rest.
  • Regular security audits and penetration testing.
  • Access controls with role-based permissions.

4. Third Party Sharing

We do not share personal data with third parties except:

  • With your consent for specific services.
  • With service providers under contract for infrastructure (hosting, analytics).
  • When required by law or to protect our rights.

All third-party partners comply with our data protection standards.

5. Your Rights

You may request to:

  • Access your personal data.
  • Correct or delete your information.
  • Export your data in standard format.

To make requests, contact our support team at support@elesn.com.

6. Policy Updates

We may update this policy to reflect technical and operational changes. You can find the effective date at the top of this document.

Last updated: 2025-10-12