Frequently Asked Questions
Answers to common questions about our APIs, SDKs, and developer tools
Common Elenik Questions
Find answers to frequently asked questions about our platform, API keys, and integration options.
Getting Started
How do I create an account?
Visit our authentication page, click "Create Account", follow the setup wizard, then verify your email to start building with Elenik.
What platforms do you support?
Our SDKs work on Windows, macOS, Linux, and all major cloud environments like AWS, GCP, and Azure. Check our platform guides for details.
How do I get help with the API?
Contact our 24/7 support via our website or check our troubleshooting guides in the documentation hub.
Authentication & Security
How secure are API keys?
Elenik employs bank-level encryption, rotating secrets, and automatic token expiration to protect your credentials.
Can I use SSO with Elenik?
Yes, we support enterprise SSO through OAuth 2.0 and SAML for seamless integration with your identity provider.
API Usage
What rate limits do you enforce?
We use tiered rate limits based on plan type with automatic throttling and real-time analytics tracking.
How do I handle HTTP errors?
Our API returns standard status codes with detailed error messages formatted in JSON for easy integration.
Troubleshooting
My API requests are failing?
sStart by checking your authentication token, rate limits, and network connectivity to our endpoints.
How do I trace API calls?
Use our diagnostic tools in the dashboard or send trace headers with your requests for detailed performance insights.