Elegrica

Privacy Policy

Effective Date: April 5, 2025

1. Information We Collect

1.1 Personal Data: Name, email address, and account information when you register.

1.2 Usage Data: IP address, browser type, and access times collected through analytics tools.

1.3 Device Data: Hardware and software information to optimize service performance.

2. How We Use Your Information

  • To provide and maintain our services
  • To improve user experience through analytics
  • To send administrative emails about account activity
  • To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers under data-processing agreements
  • Law enforcement when required by valid legal requests
  • Business partners with explicit user consent

4. Security Measures

We implement industry-standard security including:

  • 256-bit AES encryption for data at rest
  • SSL/TLS for all data transmissions
  • Regular security audits by third parties
  • Multi-factor authentication for admin access

5. Your Rights

You may:

  • Access your data at any time via the account dashboard
  • Request deletion of your account and data
  • Update your preferences in privacy settings
  • Opt out of marketing communications

6. Third-Party Services

Our privacy policy does not apply to external services like: Google AdSense and Mixpanel. Please review their policies separately.

7. Policy Updates

This policy is updated quarterly. Major changes will be announced via email notifications with a 30-day notice period.

8. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@elegrica.com or view our security certification documents section.