Privacy Policy

At Elboxa, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you use our services.

1. Data We Collect

• Personal information (name, email, account details) when you register.
• Usage data including IP address, browser type, and session duration.
• Analytics data to improve our services through third-party tools.

2. Data Usage

• To provide and maintain our AI-powered platform features.
• To personalize your experience and improve service quality.
• To detect and prevent fraud or misuse of our services.
• To send updates about important policy or security changes.

3. Data Sharing

• We do not sell your personal data to third parties.
• Service providers may access data to perform functions on our behalf.
• Legal obligations may require disclosure to authorities.

4. Data Retention

• Personal data is retained while your account is active.
• Deactivated accounts are stored for 90 days before deletion.
• Analytics data is aggregated and anonymized after 18 months.

5. User Rights

• Access, correct, or delete your personal information at any time.
• Opt-out of non-essential data collection through account settings.
• Request information about what data we hold about you.

6. Security Measures

• Industry-standard encryption for data in transit and at rest.
• Regular security audits and penetration testing.
• Access controls with role-based permissions.