Your Privacy Matters

At Elarda En, we are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data.

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Our Privacy Principles

Legal Compliance

We follow all applicable data protection laws, including GDPR and CCPA, to ensure your data is handled legally and ethically.

Data Minimization

We only collect the information strictly necessary to provide our services and improve your experience.

Transparency

You always know what information we collect and how it's used - no hidden practices.

What Information We Collect

Personal Information

Name, email address, and account information you provide when creating an account or contacting us.

Website Analytics

Device information, IP addresses, browsing behavior, and other website usage metrics.

How We Use Your Data

1

Service Delivery

We use your contact information to deliver services, process requests, and improve our platforms.

2

Performance Improvement

We analyze usage patterns to identify improvements in our products and customer experience.

3

Innovation Research

We conduct aggregated research using anonymous data to develop new energy solutions and technologies.

4

Legal Compliance

We may share data to comply with legal obligations or protect our rights.

Full Privacy Policy

Data Storage

Personal data is securely stored in EU-based servers with 256-bit encryption and regular security audits. Data retention periods vary according to data type.

  • Personal information is retained for 24 months
  • Analytics data is stored for 18 months
  • Usage logs are kept for 12 months

Third Party Sharing

We share information with trusted partners for essential services:

  • Cloud hosting providers using anonymized data
  • Analytics providers for usage patterns
  • Payment processors for financial transactions

All partners comply with our strict data protection standards and are authorized to process data only as needed to perform the service.

Your Data Rights

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Object to data processing
  • Opt out of cookies

Request any of these rights by contacting our Data Protection Officer.

Data Security

We implement industry standard security controls including:

  • 256-bit SSL encryption for data transmission
  • Role-based access control
  • Multi-factor authentication
  • Regular security audits
  • Incident response protocols

All employees undergo annual cybersecurity training to maintain highest security standards.

Have Questions?

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at dpo@elarda-en.com

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