Privacy Policy
Information collection, usage, and protection practices for elapsow services.
1. Introduction
elapsow values user privacy and is committed to protecting your personal information as outlined in this Privacy Policy. This policy explains what information we collect, how it's used, and when, and how you control your data.
2. Data Collected
Technical Data
IP addresses, browser type, operating system, referring URLs, and session duration collected for security and performance optimization.
Account Data
Name, email address, and company information used to manage accounts and provide service.
Usage Data
Feature usage patterns, API requests, and performance metrics used to improve our services.
3. Data Usage
Service Operations
To provide, maintain, and improve our services.
Security
For detecting and preventing abuse or harm to our services.
Law Enforcement Cooperation
We may share information to comply with applicable laws and law enforcement requests.
4. Data Security
Encryption
256-bit AES encryption at rest and TLS 1.3 in transit for all data.
Access Controls
Multi-factor authentication required for admin and user access.
Audits
Quarterly external security audits by certified organizations.
5. Your Rights
Access
You can request to view or download your data at any time.
Correction
Update or correct any information we have about you.
Deletion
Request deletion of your account and associated data.
6. Cookies Usage
We use session identifiers and analytics cookies to improve our services. You can manage cookie preferences in your browser settings. Cookie categories include:
7. Policy Updates
We may update this privacy policy to respond to legal requirements, changes in services, or emerging technologies.
Last revised: April 5, 2025
Contact Us
For privacy-related inquiries, please contact us at: privacy@elapsow.com