1. Introduction

At EL, we are committed to protecting your privacy. This policy explains how we collect, store, and use your personal information when you visit our website or use our services. Your privacy is a top priority, and we follow all applicable data protection laws, including the GDPR.

2. Information We Collect

We collect information that helps us provide our services, improve your experience, and comply with legal obligations. This may include:

• Personal Data: Name, email address, phone number, and other contact information provided when you get in touch.
• Usage Data: IP address, browser type, device information, and activity on our website (e.g., pages visited and time spent).
• Payment Information: For service purchases, we collect payment details to process transactions securely.
• Cookies and Analytics: To enhance your experience, we use cookies and analytics tools like Google Analytics.

3. How We Use Your Information

We use your data to:

• Provide and improve our services.
• Respond to your inquiries and support requests.
• Analyze trends and monitor the effectiveness of our website.
• Send updates about our work, events, or services (only with your consent).

4. Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Service Providers: Third-party vendors, such as payment processors or analytics platforms.
• Legal Requirements: To comply with court orders or legal processes.
• Business Transfers: If we merge with or are acquired by another company, your data may be transferred.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data.
• Request corrections or deletions of your information.
• Opt out of marketing communications at any time.
• Object to or restrict how we use your data.

Submit requests via privacy@el.org or through our contact form.

6. Cookies Policy

We use essential cookies to operate our website and enhance functionality. These may include:

• Performance Cookies: Track website performance and user experience.
• Functional Cookies: Remember your preferences or login status.
• Advertising Cookies: Only used to support third-party ad networks (optional).

You can manage cookie preferences via your browser settings or through our cookie consent panel.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, theft, or misuse. This includes encryption, regular audits, and access controls.

While we strive to prevent risks, no system is entirely secure. You are responsible for protecting your login credentials and notifying us of any suspected breaches.

8. Changes to This Policy

We may update this policy periodically. Major changes will be communicated via email or website notifications. Continued use of our services constitutes acceptance of the latest version.