Data We Collect
We collect information you provide directly, such as your name, email address, and contact preferences when you submit queries via our forms. We also collect technical data automatically, including IP address, browser type, and device type.
Data Usage
We use your data to:
- Respond to support inquiries and provide requested information
- Improve our services and user experience
- Send transactional emails about your account or requests
Cookie Policy
We use essential cookies to maintain session security and improve website performance. You may configure your browser to reject cookies, but this could affect your experience.
Data Security
All data is protected with TLS 1.3 encryption and stored in enterprise-grade security systems monitored by our SOC team. We adhere to ISO 27001 standards for information management.
Third Parties
We do not sell user data to third parties entities. Analytics tools may only access aggregated non-PII data for performance monitoring.
User Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
Policy Updates
This policy is effective as of September 10, 2025. We may update it periodically by posting the revised version here. Continued use constitutes acceptance of the updated terms.