Refund Policy

Our transparent refund policy ensures customers satisfaction with clear, timely processing of all valid requests.

At eGblasssa, we offer this refund policy to ensure all users have a clear understanding of the conditions and timelines associated with our product or service.

Eligibility Criteria

  • Product(s) or service(s) must be returned within 30 days of purchase/activation.
  • Refunds require valid proof of purchase or payment confirmation.
  • Service or product must be unutilized and in its original condition.
  • Refunds not applicable to customized or digital content unless specified otherwise.

Refund Process

  1. Request a refund via contact form within the 30-day eligibility window.
  2. Provide a detailed inquiry including purchase transaction ID, product/service name, and reasons for refund.
  3. Processing times up to 7 business days, with confirmation email sent upon approval.