Information Security Policy
Protecting your data through enterprise-grade security measures and continuous monitoring.
1. Security Infrastructure
- • 24/7 cyber threat monitoring using SOC 2 compliant infrastructure
- • Multi-layered defense architecture with AWS WAF and Cloudflare DDoS protection
- • Encrypted storage of all health records at rest and in transit
- • Automated vulnerability scanning and patch management systems
2. Data Protection
- • TLS 1.3 encryption for all web traffic (HTTPS always on)
- • AES-256-GCM encryption for sensitive health data storage
- • Secure key management through HSM-protected key vaults
- • Tokenization of personally identifiable information (PII)
3. Regulatory Compliance
- • HIPAA and GDPR certified data handling procedures
- • ISO/IEC 27001 certified information security management system
- • Annual third-party penetration testing and audit
- • Data residency options for EU and US customers
4. User Security Controls
- • Multi-factor authentication (MFA) for all accounts
- • Session timeout with automatic logout after 15 minutes
- • Device-specific application tokens for mobile clients
- • Account activity monitoring and alert system
5. Incident Response
- • 24/7 security operations center (SOC) for threat detection
- • Automated alerting for suspicious account activity
- • Breach notification within 72 hours of discovery
- • Post-incident analysis and remediation protocols
Security Assurance
Our security program is built on the principle of continuous improvement. We invest heavily in both technology and personnel to ensure your health data remains secure and confidential.