Support Centre
Need help with your SMSpy integration or feature usage? We're here to help.
Contact SupportFrequently Asked Questions
Why am I receiving a "401 Unauthorized" error?
This error occurs when the request is made without valid authentication. Ensure you're using a valid OAuth 2.0 access token. If you’re not sure where to retrieve or generate it, visit the Getting Started page.
How do I monitor SMS traffic for a specific phone number?
You can configure SMSpy to monitor SMS traffic for a specific number using the Monitoring API. Refer to the Monitoring API documentation for setup instructions.
I can't find the SMS logs. Where can I access them?
SMS logs are accessible through the SMSpy dashboard. If you're using the API, retrieve SMS logs via the /monitor/data endpoint. For more information, see the API Reference.
Contact Support
If your question isn’t covered in the FAQs or you face difficulties with the APIs, we are here to help.
Email: support@smspy.com
Dashboard: Access support from dashboard
Support Hours: 24/7 — We're available to assist at any time.
Please include your API key, a detailed description, and any error logs in your request for faster resolution.
Want to know more or test your setup?
Test your SMSpy integration in a secure environment using the Testing Sandbox and review our API Reference.