Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us when registering for our services, placing orders, or contacting support:

  • Account Data: Name, email address, username, password
  • Contact Information: Phone number, address
  • Payment Details: Credit card information

2. How We Use Your Data

We use your personal information to provide, maintain, and improve our services. This includes:

  • Verifying your identity and managing your account
  • Processing payments and fulfilling orders
  • Improving products through customer feedback
  • Sending administrative alerts and support messages

3. Security & Storage

We use commercially reasonable security measures to protect your data:

  • Encryption: TLS/SSL for all data transmission
  • Storage: Data kept in ISO/27001 certified cloud environments
  • Retention: Data is deleted within 90 days after account closure
  • Access: Access limited to employees with valid business needs

We never store plaintext credit card numbers or sensitive personal information long-term.

4. Your Rights

You always have control over your data:

  • Access and update your account information
  • Request deletion of personal data
  • Opt out of marketing communications
  • Export your data in common formats

Exercise these rights through your account settings or by contacting us.

5. Contact

For privacy-related inquiries, write to privacy@bclambda.org

Effective • November 2024