Frequently Asked Questions

Find answers to common questions about our courses, platform, and more.

General Questions

How do I get started?

To get started, visit our courses page, select your track, and click "Enroll Now." You'll get instant access to all course materials.

Can I access courses on mobile devices?

Yes, all courses and materials are fully responsive and accessible on mobile, tablets, and desktop devices.

Can I get a refund?

We offer a 30-day money-back guarantee on most courses. Contact support@bclambda.org within your first month for a full refund.

Learning Platform

How long do courses last?

Our courses provide lifetime access to materials once enrolled. You can complete them at your own pace within a 12-month period.

Are certificates provided?

Yes, participants who complete a course earn a digital certificate of completion that includes a public verification link.

Billing & Payments

How can I pay?

We accept all major credit cards, PayPal, and bank transfers. Group or bulk pricing is available for institutions.

Is there a student discount?

Yes, current students get 20% off through our academic discount program. Email your school email to qualify.

Need More Help?

Can't find your answer? Our support team is here to help you 24/7.

Contact Support

Updated • September 19, 2025