Amazon Web Services Terms of Sale
These Terms govern your purchase of AWS services, including billing, payment, and cancellation policies. By making a purchase, you agree to these Terms.
Important Purchase Details
- • No partial refunds for AWS services
- • Cancellations effective at next billing cycle
- • Payment methods subject to credit checks
- • All purchases require valid payment verification
Billing Controls
- • Budget alerts for spending thresholds
- • Cost allocation tags for resource tracking
- • Automated billing dashboard access
- • Usage reports available at any time
Full Terms Overview
Account Management
Your AWS account may be suspended if payment fails. You must maintain active payment methods to keep services running.
- • Payment verification required for new accounts
- • Unpaid invoices trigger automated suspensions
- • You must dispute billing issues within 30 days
Governing Law
These terms are governed by the laws of Virginia, USA. All disputes will be submitted for binding arbitration in Virginia.
Amendments
We reserve the right to change these terms with 30 days' notice. We'll notify you via email or account notifications.
Contact
For billing questions, contact:
- Email: billing@aws.com
- Phone: +1-888-892-3258
- Address: 410 Terry Avenue North, Seattle, WA 98109
Need Help Understanding Purchase Obligations?
Our billing team can clarify payment terms and help you manage service subscriptions.
Key Definitions
Order Fulfillment
Purchase orders are processed 24/7. Service activation occurs immediately following successful payment verification.
Billing Cycles
Subscriptions charge on the same calendar day each month. If that date falls on a holiday, billing occurs the following business day.
Pro Ration Policy
Upgrades/downgrades are always prorated from the date of change. No extra charges for partial months.
Service Credits
Credits issued for service outages are calculated based on the number of affected services, duration of outage, and your monthly charges.