Emergency Support

Immediate assistance for urgent device or account issues.

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Urgent Issues?

Our team will contact you via email within 5 minutes business hours for urgent cases.

Critical issues require expert hands-on assistance? Request emergency Genius Bar support for priority service.

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Urgent? We're just a call away for security, device failure or account-related emergencies.

Change passwords immediately, enable two-factor authentication in Account Settings, and call +1-888-299-2111.

Visit the nearest Genius Bar for hands-on repair or send your device via Mail-in Repair.