Privacy Policy

Delphin values your privacy. This policy explains how we collect, use, protect and disclose user data.

We are committed to maintaining the confidentiality and security of your data while providing the best user experience.

Last Updated

2025-09-11

Your Rights

  • Access and update your information
  • Request data deletion
  • Opt out of analytics sharing

Our Commitment to Privacy

1. Data We Collect

Personal Information

  • • Email address for API key registration and support
  • • Authentication credentials (hashed)
  • • IP address for security monitoring

Usage Data

  • • API call volumes and patterns
  • • Request durations and success metrics
  • • Geolocation data for request routing

2. How We Use Data

Security & Operations

For DDoS mitigation, account management, and system monitoring to ensure service reliability.

Performance Analysis

To optimize API latency, identify bottlenecks, and improve service quality based on usage patterns.

Support Services

To respond to support requests, provide personalized assistance, and verify customer identity.

3. Data Sharing & Disclosure

Third-Party Providers

  • • Cloud infrastructure (AWS, GCP)
  • • Analytics platforms (for security metrics)
  • • Payment processors (for billing information)

Legal Disclosures

  • • Legal requests from courts or authorities
  • • Subpoenas or regulatory compliance
  • • Protection of our legal rights

4. Your Privacy Rights

Access and Correction

You can view and update your personal data in the developer portal at any time.

Data Portability

Request an export of your data in standard JSON format by contacting our support team.

Deletion Request

Submit an account deletion request via our contact form.

5. Cookies & Tracking

  • Strictly necessary cookies for authentication and API session management
  • Functional cookies cookies for session persistence and analytics
  • No third-party tracking cookies used without explicit consent

Privacy Questions?

For specific questions about your data or to exercise your privacy rights.

  • Contact privacy@delphin.io
  • Call +1 (323) 738-4706 (Mon-Fri 9AM-5PM UTC)

Have Privacy Concerns

Please reach out any questions about this policy or data protection.