Find answers to common questions about our AI communication platform and services.
Getting Started
Creating an account is easy - just click "Sign Up" in the navigation, fill in your email and password, and follow the verification steps. You'll get immediate access to all free-tier features.
Gladia supports all modern browsers including Chrome, Firefox, Safari, and Edge. For API integrations, you'll need a minimum of Node.js 14 or compatible runtime environments.
Technical Questions
Our speech recognition AI achieves over 98% accuracy in ideal conditions. Accuracy may vary based on audio quality, background noise, and language complexity. We recommend using high-fidelity audio recordings for best results.
Our system is trained on thousands of hours of multilingual speech samples across global accents. While we perform exceptionally well with major language variants, unusual accents may occasionally require manual correction.
Billing & Plans
Yes, you can cancel or modify your subscription at any time from your account settings. Cancellations take effect at the end of your current billing period, and no charges will be applied after cancellation.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise accounts. All payments are processed securely through Stripe.
Integration
Yes, Gladia offers comprehensive RESTful APIs with detailed documentation. You can integrate our AI capabilities with any application using our voice, video, and chat APIs. We also provide SDKs for popular frameworks like React, Node.js, and Python.
Still Have Questions?
Couldn't find what you were looking for? Our support team would love to help!