Chat Support
24/7 live chat with our AI-powered support agents. For urgent issues during business hours, we're happy to connect with human staff.
Email Support
Support@ai-academy.com · Business hours (UTC): Monday-Friday 9AM-7PM. Email urgent non-technical questions to helpdesk@ai-academy.com.
Technical Help
For complex technical issues affecting more than 3 courses, contact our infrastructure team directly: tech-support@ai-academy.com
How We Can Help You
Billing Support
Questions about your payment method, subscription status, or invoices can be resolved here. We also support cryptocurrency disputes.
Course Access
Trouble accessing purchased content, login issues, or certificate verification problems are our specialty here.
Certifications
Verification codes, certificate design changes for different AI certifications, and legacy content support.
Content Feedback
Report errors in our AI-generated content, request specific course updates, or suggest new AI training paths.