Eseviav

Privacy Policy

Your privacy is our priority. This document explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information in the following ways:

Account Data: Name, email, and payment information when you sign up or purchase services.
Usage Data: Information about how you interact with our services (e.g., login times, feature usage).
Cookies: Small files used to personalize your experience and maintain session security.
Log Data: Browser type, IP address, and device information for system performance monitoring.

2. How We Use Your Data

Collected data serves the following purposes:

To provide and maintain our cloud infrastructure platform.
To personalize your experience and improve service functionality.
To analyze trends, administer the site, and enhance security measures.
To communicate important updates or changes to our services.
To process payments and manage subscriptions effectively.

3. Data Security

We implement the following security measures to protect your data:

Encryption: Data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Access Controls: Role-based access with 2FA for all administrative systems.
Regular Audits: Monthly security assessments and vulnerability scans.
Incident Response: 24/7 SOC team for real-time threat monitoring.

4. Data Retention

Your data remains stored until you:

Delete your account via settings
Request permanent data removal

We retain anonymized usage data for 2 years for compliance and analytics purposes.

5. Third-Party Services

We use trusted third parties for:

Payment processing via Stripe
Email services through SendGrid
Cloud hosting infrastructure

These providers are required to maintain data security and comply with our terms.

6. User Rights

You have the right to:

Access your data at any time via your dashboard
Request deletion of your account and data
Update personal information in your profile settings
Opt out of data collection for analytics

Cookie Consent

We use functional and analytical cookies to improve your experience. Cookies are small text files stored on your device.